Customer - Frequently Asked Questions
How Do I Make a Retail Purchase?
You may click on the Shop link at the left hand side of any page in our website, located in the menu section then, choose the category you wish to review. There are currently nine product lines: Jerky, Fruit Stix, Organic Premium Loose Teas, Tea ware & More, Nutritional Care, Skin Care, Personal Care, Home Care, Fleece Tie Blankets and Watkins products. Click on any of the products listed to view details on that specific item.
Once on the details page, click “ADD TO CART”. You will then have an opportunity to view your cart, edit your order, keep shopping or proceed to the checkout screen. Once you have completed your shipping information on the Checkout page, you will click on “NEXT” to add your payment information. Choose shipping options next, and when you are all done… click on “PLACE MY ORDER”. Only click this button ONCE to avoid double orders or double charges.
What Types Of Payment Can I Use?
We accept most forms of Visa, MasterCard, American Express, Discover Card, Personal e-Checks, and Direct Bank Transfers. Most debit cards can also be used in the place of a credit card and should work fine on our website. All Payments are processed through PAYPAL secure check out. You will receive an order confirmation with all of your HealthyJerkyU's Premium Outlet Orders.
What Is The Shelf Life Of Your Jerky & Fruit Stix?
Our meat and fruit snacks have a shelf life of 18 months. We also suggest that once you have opened your jerky or fruit stix. Any opened bag will stay fresh for about 5 days outside of the refrigerator. We advise that you place any opened bags of jerky or fruit stix inside of your refrigerator. This will preserve the freshness of the jerky and fruit stix up to 2 weeks longer.
Do You Ship Outside Of The United States?
JD Premium Products, Watkins and Tao Of Tea, currently ships to the United States, its Territories, and ALL Military APO/FPO addresses. We also ship Internationally (Please check with your county's Customs Regulations & Restrictions, 1st before you place your order). All international orders are shipped via USPS Priority Mail International with a Customs Tracking number. When your order ships. You will be notifed via email, and you will also be given a customs tracking number.
Disclaimer: Any item that is seized by Customs, will NOT be refunded. We as sellers/distributors, have no control over Customs and what they choose to do, with items imported into their country.
Need Information About The Nutritional Care Products?
Each product listed in our online shopping mall has a short overview giving basic information. If you would like more detailed information, you can contact Customer Service via our CONTACT US form located on the left hand side links, on any page of our website.
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SHIPPING FEE NOTICE: All Orders are charged a FLAT RATE SHIPPING FEE. Please Check Out Fee Price Range Amounts provided below. All Orders Will Be Shipped with a Tracking Number and/or Delivery Confirmation....
Standard (US) Flat Rate Shipping Fees:
| From (USD) | To (USD) | Rate (USD) |
|---|---|---|
| 0.01 | 29.00 | 8.99 |
| 29.01 | 59.00 | 10.99 |
| 59.01 | 79.00 | 12.99 |
| 79.01 | 99.00 | 14.99 |
| 99.01 | and up | 16.99 |
Standard (International) Flat Rate Shipping Fees:
| From (USD) | To (USD) | Rate (USD) |
|---|---|---|
| 0.01 | 29.00 | 15.99 |
| 29.01 | 49.00 | 20.99 |
| 49.01 | 69.00 | 25.99 |
| 69.01 | 89.00 | 35.99 |
| 89.01 | and up | 45.99 |
SHIPPING NOTICE: In order for HealthyJerky4U's Premium Outlet, to provide you with the lowest price possible on Jerky, Fruit Stix and our other fine products. And be able to offer you Fast Shipping. Processing time for most HealthyJerky4U's Premium Outlet Orders, can take up to 2-5 BUSINESS DAYS for processing. Depending on delivery location and wharehouse processing speed. When your item ships, you will receieve a tracking number.
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